All extensions that I have are all greyed out. I can navigate to them to install, but obviously I can't click on ANY of them. Never had this before.
Using all CC products on Mac ver 10.8.4
Thank you for any help!!!
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Extensions are all greyed out
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Re: Extensions are all greyed out
OK... answering my own question, here!
You have to go back to Extension Manager CS6 and convert all the extensions to ZXP. That wasn't very clear... at least not to me.
Then you can go ahead and install in CC!
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Re: Extensions are all greyed out
Hi, Can you explain this a bit more. I have a .zxp file that will not install in Extension Manager CC...and thus not in Photoshop CC, but it sounds like you've found a solution for files to now work in CC? Did yours start as .zxp or .mxi?
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Re: Extensions are all greyed out
The files used to be .mxp. Open up your extension manager cs6 and highlight the file. Click on tools > convert mxp extension to zxp. Then save the file. When you double click on the zxp file, it should now open up in the new extension manager cc version.
Hope that helps!
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Re: Extensions are all greyed out
This sadly still doesn't help me. The Window > Extensions is still greyed out. I cannot figure out what the deal is but extensions will not load in Photoshop CC for me.
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Re: Extensions are all greyed out
Please check the state of these extensions in Extension Manager CC. Are they enabled (with a checked state) or disabled (unchecked state)? Have you seen any error message when you install them in Extension Manager CC?
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Re: Extensions are all greyed out
Yes they are checked as enabled and no error message when I install them. The exchange panel that's supposed to be "built in" to Photoshop CC isn't even accessible.
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Re: Extensions are all greyed out
Do you mean that you have installed some extensions with Extension Manager CC successfully, these extensions are listed in "Window -> Extensions" menu in Photoshop CC, but all the extension name menu items are greyed out?
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Re: Extensions are all greyed out
The extensions installed successfully in Extension Manager CC, no errors. I even tried uninstalling and trying just 1... no dice.
In Photoshop CC, I cannot even click on the Extensions menu, not even exchange is available:
I loaded Photoshop CC and suddenly, after a week I'm now and am getting an error that was not there previously... awesome. 
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Re: Extensions are all greyed out
Yes, I installed extensions with Extension Manager CC successfully, no error messages. and the "Windows -> Extensions" menu is greyed out...nothing happens when I hover over it. I can't even mouse over it to see what is installed, it's just not available.
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Re: Extensions are all greyed out
Same thing here after trying to do the latest upgrades that released 1/15/14
Second time this has happened and the fix last time took like three hours!! And of course the Creative Cloud Desktop app upgrade itself fails, requires the ancient cleaner tool then the other CC installs fail in some other way.
This is MESSED up. Healthcare.gov will get fixed before Abobe gets its act together with this CC and Exchange Rube Goldberg setup.
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Re: Extensions are all greyed out
The posts above actually mentioned two different issues. One is that MXP is not supported in EM CC, so when a user clicks "Install" button in EM and browses to the folder where MXP is located, all MXP files are greyed out in browse file dialog box; another is that "Extensions" menu item is greyed out in products such as PS, DW, etc. Is your issue the latter one? We didn't release update on January 15. Which update have you installed? What is your operating system (Windows or Mac)? It seems that your main issue is CC product update issue. I guess http://forums.adobe.com/community/download_install_setup/creative_clou d_faq or http://forums.adobe.com/community/creative_cloud is better forum for your question.
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Extensions are all greyed out
All extensions that I have are all greyed out. I can navigate to them to install, but obviously I can't click on ANY of them. Never had this before.
Using all CC products on Mac ver 10.8.4
Thank you for any help!!!
↧
↧
Re: Extensions are all greyed out
OK... answering my own question, here!
You have to go back to Extension Manager CS6 and convert all the extensions to ZXP. That wasn't very clear... at least not to me.
Then you can go ahead and install in CC!
↧
Re: Extensions are all greyed out
Hi, Can you explain this a bit more. I have a .zxp file that will not install in Extension Manager CC...and thus not in Photoshop CC, but it sounds like you've found a solution for files to now work in CC? Did yours start as .zxp or .mxi?
↧
Re: Extensions are all greyed out
The files used to be .mxp. Open up your extension manager cs6 and highlight the file. Click on tools > convert mxp extension to zxp. Then save the file. When you double click on the zxp file, it should now open up in the new extension manager cc version.
Hope that helps!
↧
Re: Extensions are all greyed out
This sadly still doesn't help me. The Window > Extensions is still greyed out. I cannot figure out what the deal is but extensions will not load in Photoshop CC for me.
↧
↧
Re: Extensions are all greyed out
Please check the state of these extensions in Extension Manager CC. Are they enabled (with a checked state) or disabled (unchecked state)? Have you seen any error message when you install them in Extension Manager CC?
↧
Re: Extensions are all greyed out
Yes they are checked as enabled and no error message when I install them. The exchange panel that's supposed to be "built in" to Photoshop CC isn't even accessible.
↧
Re: Extensions are all greyed out
Do you mean that you have installed some extensions with Extension Manager CC successfully, these extensions are listed in "Window -> Extensions" menu in Photoshop CC, but all the extension name menu items are greyed out?
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